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Occasionally files look as if they are being save but in fact are not saved.  The following are possible explanations

Licence not applied

If a licence number has just been entered it may be necessary to restart the program.  The top left of the CnW windows should indicate that it is a licenced, either full or 30 day version.  The demo will not save any files

File filter set

If the file filter is set then only selected files will be copied.  If nothing matches the requirement, no files will be saved.  It must be noted that for data carving dates and file names are created on the fly, and may not match original details

30 day licence expired

At the end of a 30 day licence, the software reverts to demo mode.  The licence can be updated to a full licence by purchasing a second 30 day licence.  At this point CnW must be e-mailed with details in order to produce a full licence.  The operation is not automatic.