An error occurred in an unknown file
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This is a Microsoft error message that is very unhelpful, and at times can be a nightmare to track down. It normally relates to accessing a file on the system hard drive - ie not on the drive being recovered.  It can be caused by an illegal filename, or sometimes due to a virus. Many virus checkers will delete a file when a virus has been detected which can mean that CnW software thinks there is a file which has actually been deleted.  A quick solution at time could be to run the recovery program with the virus checking temporarilly disabled.  Becuase the recover process does not actually run a file, the virus will not run either - but a full virus check should be performed ASAP.


All such errors should be reported to CnW Recovery, where we will try and stop them occurring in later versions of the software.