All deleted video problems solved - where other software fails.

Much of the current video recovery is part of the CnW Recovery program, GoPro Recovery. This licence included in a standard licence (not 30 day licence). It is recommended that this program is downloaded and used first for video recovery from SD card memory chips.

It is not easy to recover deleted video, and many common data recovery programs say they can do it but fail. These failing programs apparently find files, but they then just display a black. CnW Recovery software has a very high success rate when it comes to recovering deleted video files because CnW understand how the files are stored. Many other software recovery programs do not work - despite what they say. Put simply, the files are not stored in sequence, but can be stored in many sections (fragments) on the video camera memory chip. The CnW Wizard functions understand the video structure and help such recovery.

Video is now often stored memory chips, either as FAT32 or exFAT. When (often accidentally) they are deleted, the location that the files were stored in is lost. The only way to recover is via a comprehensive scan of the memory chip, and a total understanding of how files are structured. CnW is possibly the only data recovery program to achieve good results from deleted, and partially saved video files.

The general trend is for video to be stored on memory chips rather than the mini-DVD that was very popular a few years ago. There differences between recovery from a hard drive and memory chip, though CnW will work with both.

Common video types
The most common video types seen are
● MP4/3GP/MOV (GoPro camera)
● Canon EOS/Rebel MOV files - see GoPro Recovery
● AVCHD (.MTS)
● AVI
● MPG MPEG (Typically on DVDs)

They all have different structures and different issues relating to producing a file that can be viewed. For this reason CnW Recovery software has a recovery wizard for each one - click on link for more details

Wizard functions
● 3GP/MP4/GoPro Hero
● AVCHD (.MTS)
● AVI
● MPEG - Mini DVD

With each wizard the start is to scan the complete memory device to determine how many video elements can be detected. This can be slow, but the results are worth while. The second stage is to join the separate elements together. The final stage may be required if the file is damaged or incomplete. This final stage will be to recreate an index and very critical metadata for the video type. (As there are many video types this stage is not implemented for all videos)

Common problems
CnW has a very high success rate but there are some major issues that can cause problems for each type of video. Generally speaking the results are playable videos, but occasional bad frames, or with AVCHD miss joining of different video files.

A very complex video camera is the popular GoPro Hero range of cameras. These record at the same time in both low and high resolution. On the memory chip, both these streams then interleave so there may be 256K of high resolution, followed by 64K or low resolution. The size of these blocks can change with each frame. CnW can pick up the key markers inn the file, but occasionally it has to ‘guess’ on how to fill in a frame. This can lead to a very short period of corrupted video. This is much better than no video at all which is what most recovery companies will return.

AVCHD files are very simple, typically sequential files, but with very limited internal sequencing. One popular software recovery program will recover hundreds of short sections for a AVCHD file. CnW Recovery will join these sections together, but at times there will be a missed, or incorrect join - CnW are developing solutions to this problem..

Where other software products fail
Many software products claim they can do recovery, but often fails for the following reasons

● AVCHD/MTS files remain in small fragments and are not joined together

● MP4, GoPro etc. These files are not stored in sequence on the camera memory chip. Simple recovery programs cannot reconstruct the correct sequence

● AVI, not all files are in sequence. A simple recovery may look correct, but will not play.

● MPEG - not many programs can reconstruct the correct .IFO files required to play on a DVD player

The typical symptom is a video that looks the correct size, but just displays as a black screen. CnW works.
Solutions

CnW Recovery is realistic that not all files will recover first time, but do offer a free service (for customers) if there are issues. This may involve sending the memory chip to CnW, or using their FTP site to upload an image of the memory chip. The result will be a very high level of recovery.